The strategic and tactical imperatives for Banking and Financial Services(BFS) institutions remain cost control, process innovations and improved risk control. In a highly regulated and competitive market, banks need every advantage to exceed customer expectations and differentiate. To achieve this, banks need to increase their business agility by anticipating customer needs and offer an engaging user experience.
Vast Fintech experience
Focus on security and compliance
Proficiency with microservices
Agile development 5
Greater access to information
End-user support
Ticket resolution and logging
Resolution of basic IT/computer problems
Verification of physical layer issues
Installation/re-installation of basic apps
Verification of appropriate hardware
Assistance with navigating
Help with using management tools
Monitoring ticket log
Providing Break-Fix/Corrective
Providing consultation
Resolving ad-hoc issues
Testing and releasing patches
Defect detection and root cause analysis
Minor enhancements and customization
Preventive, adaptive maintenance
Routine maintenance activities
Need-based interaction and follow-up
Document frequently occurring issues
Test applications in idle time
Look for possible solutions
Recommend and execute changes
Changing software application
Ever increasing user base
For more than a decade, Outsourceo has been deeply involved with serving the needs of clients in the financial services industry. With a robust understanding of domain knowledge and processes within financial services, we’re able to harness all the advantages of today’s technologies and methodologies to provide unmatched client experience across multiple service lines, even as the industry evolves.
Companies are making decisions as quickly as possible and consequently it’s becoming more difficult to assign the right IT resources. Banks must offer low costs, and remain competitive at the same time. Outsourceo IT services helps financial institutions to address these challenges. With Managed Services, you can outsource basic functions while retaining control of your company. We will manage governance, systems integration, compliance and application updates for you. Banking Software offers a single point of contact for all your needs; business, IT, software, infrastructure management, support, implementation, and day-to-day operations.
We focus on the IT solutions, so you can focus on your business. See what we can do for you today!
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